Account Privacy and Security
oSerenade respects your privacy and guarantee that all your personal and payment information are kept secure. No third party outside oSerenade will be given access to these data.
We require upfront payment for orders work by the music artist starts. However, that payment is only released once the output is delivered successfully.
For customers, this means if the artist fails to deliver the song, then we can easily help you find another artist, or the payment can be easily refunded back to you.
For music artists, this means payment is guaranteed every time and released without delay upon delivery of the service.