Security & Trust

Account Privacy and Security

oSerenade respects your privacy.  Personal information submitted to oSerenade is secured by industry-standard encryption and used only for the purpose of completing your online transaction and/or contacting you regarding your online transaction.  We do not rent, sell or otherwise make your information available to third parties.

Payment Protection

Full payment is required to complete the Service order and for the Artist to promptly begin their work.  Payments will be held in escrow until the Service is delivered successfully, in which case the payments are released to the Artist without delay.  If the Artist fails to deliver the Service, oSerenade can either help you find another Artist or refund your payment in full.

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